Share this Job

Implementation Manager

Date: Dec 7, 2018

Location: Belgrade, RS, RS

Company: IGT

Req #: 58831

Apply now »

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Implementation Manager


  • Function as technical lead, driving integration projects from tech standpoint and getting customers live.
  • Customer facing role, managing expectations and priorities from multiple projects
  • Experience with defining technical integration design and solution
  • Experience with leading technical confcalls / workshops with various team from different regions
  • Be the main technical point of contact for customer, support team, internal development, QA, or third party providers within an integration project
  • Works with PM to drive day to day Integration project timelines, issues, risks and scope.
  • Analyse requirements from regulation or customer, prepare technical documentat such as solution proposal, internal technical requriements etc.
  • Troubleshoot 'chokepoints' within Implementation and actively optimizing processes.
  • Work closely with 3rd party Technical developers/contractors as well as internal teams to provide technical solutions.
  • For a  small percentage hands on as needed to execute part of the development or to troubleshoot
  • Meet deadlines by being very proactive, resourceful and self-educating.
  • Communicate with multiple teams to provide fluidity of information. Regularly report project progress to management in various forms. Ability to present to stakeholder and management on technical solutions, current issues and progress.
  • Field new feature requests from partners/customers assess technical feasibility and liaise with internal and external stakeholders to implement solution. 
  • Educate the customer’s technical team to help them develop with our product.
  • Work well under pressure and able to work on many projects concurrently.

Essential Skills

  • Experience of integrations with interactive gaming strongly preferred
  • Experience of leading integration on both frontend (web) and backend (webservices) is a must.
  • Very solid frontend and backend integration skills, probably coming from development background
  • Are least 5-7 years of experience, experience with architecture, networking, integration concepts and patterns.
  • Experience to analyse logs on developer tool (F12) in chrome, Firefox, IE and Safari and PuTTy
  • Exposure to use Soap UI in computer networks
  • Experience of web services 




IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit

Job Segment: Implementation Manager, Manager, QA, Quality Assurance, Technology, Management, Quality

Apply now »
Find similar jobs:
bottom hero image