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Audio Visual Engineer

Date: Dec 6, 2018

Location: Providence, RI, US

Company: IGT

Req #: 58564

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IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Global AV/VC Support Engineer - Providence RI

The successful candidate will provide comprehensive AV/VC support services for conference room presentations, video conferencing, conference room audio, AV control and Telepresence Management Suite on a worldwide basis. This position requires extensive experience across a wide range of AV equipment (hardware and software) and includes but is not limited to AV/VC infrastructure, AV/VC support experience (configuration and troubleshooting of devices) along with UC knowledge related to AV/VC infrastructure and software applications, networking and IT in general. The position is full time and is based IGT’s corporate building which located at 10 Memorial Blvd, Providence, RI.

Responsibilities

  • The Audio Video Engineer leads or assists in all appropriate design, planning, installation, support and operational tasks related to the company’s AV operations.
  • Functions as the company’s subject matter expert in the AV field. 
  • This individual will play a key role in upgrading AV systems to state-of-the-art technologies that will facilitate the company’s adoption of agile workplace methodologies. 
  • Scope of work will also include participation and/or oversight of a wide variety of projects and tasks associated with building and AV maintenance operations.
  • Analyzes and then establishes new AV/VC processes and/or improves existing processes, to bring efficiency, productivity, and positive experiences to the customer.
  • Provides productive feedback and process improvement ideas to the team.
  • Maintains up-to-date knowledge on recent technologies as they are introduced to the market and recommends adoption by those groups they feel would be beneficial.
  • Work professionally with all levels of the organization.
  • Customer-centric approach to all issues with excellent customer service skills.
  • Excellent trouble shooting skills.

Requirements

  • Bachelor’s degree strongly preferred
  • 3 to 5 years' experience in a corporate IT, or AV integration environment with 3+ years' experience in commercial AV technologies including AV systems.
  • Certified Technology Specialist (CTS) or equivalent
  • Industry certification in Cisco (Collaboration CCNA) and Crestron technologies (or equivalent) preferred.
  • Working knowledge with Cisco hardware and software (Multi-Point Control Unit (MCU), Telepresence Management Suite (TMS), Cisco Meeting Server (CMS), Jabber, WebEx and Immersive Rooms).
  • Innovative, energetic, and able to adapt to new processes and procedures quickly while under pressure and dealing with ambiguity.
  • Ability to maintain productive with minimal supervision.
  • Travel: 20%

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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.


Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island

Job Segment: Audio Engineering, Cisco, Engineer, Business Process, Network, Engineering, Technology, Management

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